Two Birds, One Stone: Here’s How to Address ISO 27001 and 13845 at the Same Time

By Chris Souza | September 19th, 2019 | Governance & IT Compliance

As someone who has been providing IT support to SMBs for nearly 30 years, there’s one topic that seems to come up with my clients over and over (and over) again: Compliance. We all understand that compliance is important – there’s really nobody on the other side of that issue. But where people start to … Continued

ISO 27001 – Why, What is it, and How to Get Started

By Jeremy Louise | May 23rd, 2019 | Business Operations Governance & IT Compliance

This article was written with contributions from Timonthy Woodcome, director of NQA, a leading Global Certifications Body as well as the technical staff here at Technical Support International. Also officially known as ISO/IEC 27001:2013, ISO 27001 is a specification for a set of policies and procedures that outlines all of the legal, physical and even … Continued

Your Firewall Doesn’t Work the Way You Think It Does. An Introduction to Log Monitoring and Auditing

By Jeremy Louise | May 8th, 2019 | Business Operations Governance & IT Compliance

As part of my role at TSI, I meet with a wide range of different businesses. More often than not, when I ask about their current log monitoring efforts, people aren’t even sure what this really does, and are surprised to find how unequipped they’re cyber security strategy is. In this piece, I’d like to … Continued

Congress Revisits IoT Legislation: What You Need to Know

By Chris Souza | April 18th, 2019 | Business Operations Governance & IT Compliance

I was having lunch with one of my long-term MSP clients the other day, and we were discussing what the next ten years of his business might look like in relation to the technological advancements taking place all around us. He was particularly excited about the implications of the Internet of Things (or “IoT” for … Continued

10 Questions to Validate Your Security Strategy

By Jeremy Louise | December 3rd, 2018 | Governance & IT Compliance Network Security

There’s so much information out there about hacks, threats and cyber security in general that it can be natural to feel overwhelmed and fatigued. You understand that the consequences of leaving your business exposed are severe – but at the same time, you don’t know where to begin to address them. You may even have … Continued

The Era of the vCIO: What Is It and Does It Really Matter?

By Chris Souza | October 18th, 2018 | Governance & IT Compliance

As someone with several decades of experience as a managed services provider under my belt, I’m often struck by how quickly technology continues to change the world around us. Thanks to IT, entire industries have been disrupted over the last few years to the point where they barely resemble the initial functions from where they … Continued

To Comply, or Not to Comply: The Strategic Approach to IT Compliance

By Chris Souza | September 20th, 2018 | Governance & IT Compliance

I was talking to a prospective client the other day and the subject of DFARS/NIST DoD compliance came up. Obviously, cyber security is one of the most pressing issues of our age and when you’ve got the Department of Defense watching over you, that’s a pretty big deal. I asked him a little bit more … Continued

What You Need to Know About GDPR Compliance

By Roger Murray | April 4th, 2018 | Governance & IT Compliance

The General Data Protection Regulation (GDPR) is a regulation requiring businesses to protect the personal data and privacy of European Union (EU) citizens for transactions that occur within EU member states. Every company conducting business within the EU will need to comply to these strict new rules by May 25th which will likely cause concerns and heightened expectations for security teams due to the broad, yet stringent nature of the GDPR requirements.

Hilton Data Breach Results in $700,000 Penalty

By Roger Murray | November 13th, 2017 | Governance & IT Compliance

Hilton Hotels reached a settlement this month with New York Attorney General Eric T. Schneiderman and Vermont Attorney General TJ Donovan following two breaches in 2015. The settlement totaled $700,000

Security Awareness Training & Compliance Requirements

By Roger Murray | July 13th, 2017 | Governance & IT Compliance

Did you know there are over 8,500 different Local, State, and Federal standards & requirements your organization may be required to comply with? This staggering number can come as a surprise to many. That’s why we’ve taken the time to compile a list of the most common standards which may require your organization to implement … Continued

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