The Most Important Questions Your MSP/MSSP Should Know about the CMMC

By Jeremy Louise | June 29th, 2020 | Governance & IT Compliance

1. Do they ‘practice what they preach’- Does your MSP/MSSP at least meet or exceed the same CMMC requirements that you need to follow? A: You’re only as strong as your weakest link…..It’s of the utmost importance that your MSP not only understand the complete set of CMMC requirements but that they’ve implemented at the … Continued

Budget Freezes, Covid-19, UFO Sightings & Killer Bees: Why There’s No Time Like the Present to Review Your IT Strategy

By Jeremy Louise | May 18th, 2020 | Governance & IT Compliance Project & Contracted Services

By now, there are probably very few out there who haven’t felt the negative impact of the Coronavirus pandemic – something that is still keeping roughly a third of the world’s population on mandatory lockdown with no end in sight. In addition to dealing with a workforce that is suddenly remote, you’re also likely coming up against … Continued

Why Contractors with CUI Don’t Really Need Gov’t Software Licensing for DFARS Compliance

By Chris Souza | December 11th, 2019 | Governance & IT Compliance

With the recent news that DFARS compliance requirements will start being enforced, we’ve seen a significant increase of questions concerning the role and application of ‘Government’ licensing- such as Office 365 Government or AWS GovCloud- for contractors possessing Controlled Unclassified Information (CUI). Aside from adhering to DFARS compliance itself, Government licensing- notably for Office 365 … Continued

The CMMC Compliance Guide: Prepping, Paying and Implementing It

By Jeremy Louise | November 14th, 2019 | Governance & IT Compliance

Believe it or not, the day that many of us thought would never arrive is finally here: the Department of Defense is actually going to start enforcing the DFARS/NIST 800-171 compliance requirements. If the conversations that I’ve been having with a lot of my managed IT services clients are of any indication, there’s certainly a … Continued

Two Birds, One Stone: Here’s How to Address ISO 27001 and 13845 at the Same Time

By Chris Souza | September 19th, 2019 | Governance & IT Compliance

As someone who has been providing IT support to SMBs for nearly 30 years, there’s one topic that seems to come up with my clients over and over (and over) again: Compliance. We all understand that compliance is important – there’s really nobody on the other side of that issue. But where people start to … Continued

ISO 27001 – Why, What is it, and How to Get Started

By Jeremy Louise | May 23rd, 2019 | Business Operations Governance & IT Compliance

This article was written with contributions from Timonthy Woodcome, director of NQA, a leading Global Certifications Body as well as the technical staff here at Technical Support International. Also officially known as ISO/IEC 27001:2013, ISO 27001 is a specification for a set of policies and procedures that outlines all of the legal, physical and even … Continued

Your Firewall Doesn’t Work the Way You Think It Does. An Introduction to Log Monitoring and Auditing

By Jeremy Louise | May 8th, 2019 | Business Operations Governance & IT Compliance

As part of my role at TSI, I meet with a wide range of different businesses. More often than not, when I ask about their current log monitoring efforts, people aren’t even sure what this really does, and are surprised to find how unequipped they’re cyber security strategy is. In this piece, I’d like to … Continued

Congress Revisits IoT Legislation: What You Need to Know

By Chris Souza | April 18th, 2019 | Business Operations Governance & IT Compliance

I was having lunch with one of my long-term MSP clients the other day, and we were discussing what the next ten years of his business might look like in relation to the technological advancements taking place all around us. He was particularly excited about the implications of the Internet of Things (or “IoT” for … Continued

10 Questions to Validate Your Security Strategy

By Jeremy Louise | December 3rd, 2018 | Governance & IT Compliance Network Security

There’s so much information out there about hacks, threats and cyber security in general that it can be natural to feel overwhelmed and fatigued. You understand that the consequences of leaving your business exposed are severe – but at the same time, you don’t know where to begin to address them. You may even have … Continued

The Era of the vCIO: What Is It and Does It Really Matter?

By Chris Souza | October 18th, 2018 | Governance & IT Compliance

As someone with several decades of experience as a managed services provider under my belt, I’m often struck by how quickly technology continues to change the world around us. Thanks to IT, entire industries have been disrupted over the last few years to the point where they barely resemble the initial functions from where they … Continued

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