By Jeremy Louise
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August 23rd, 2019 |
Managed Services
Network Security
While TSI has been working with local area businesses, with all of their technology support needs, for nearly three decades, I’ve always seen my primary job as an educator first and foremost. I don’t just want to help you get the most out of your technology – I want to help you understand why that … Continued
By Jeremy Louise
|
July 18th, 2019 |
Backup & Disaster Recovery
Business Operations
Managed Services
A part of my week here at TSI is always spent wading through news stories to stay ahead of all the latest trends and best practices in our industry. After all, how can I provide clients with the most complete, accurate and actionable information to work from if I don’t have access to that data … Continued
By Jeremy Louise
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June 17th, 2019 |
Network Security
It’s no secret that the security climate on the internet is becoming more dangerous by the day. This is especially true for business professionals in the manufacturing space, where cyber attacks are only becoming more frequent and more costly with each passing year. According to a study conducted by the Ponemon Institute, 70 percent of … Continued
By Jeremy Louise
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June 10th, 2019 |
Project & Contracted Services
I’m often struck by just how quickly the cyber security landscape continues to advance. Hacks and other types of threats are getting more sophisticated, yes – but so are the tools used to defeat them. Cyber attackers and the businesses they’re targeting are making every effort to stay one step ahead of one another, in … Continued
By Jeremy Louise
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May 23rd, 2019 |
Business Operations
Governance & IT Compliance
This article was written with contributions from Timonthy Woodcome, director of NQA, a leading Global Certifications Body as well as the technical staff here at Technical Support International. Also officially known as ISO/IEC 27001:2013, ISO 27001 is a specification for a set of policies and procedures that outlines all of the legal, physical and even … Continued
By Jeremy Louise
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May 8th, 2019 |
Business Operations
Governance & IT Compliance
As part of my role at TSI, I meet with a wide range of different businesses. More often than not, when I ask about their current log monitoring efforts, people aren’t even sure what this really does, and are surprised to find how unequipped they’re cyber security strategy is. In this piece, I’d like to … Continued
By Jeremy Louise
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April 8th, 2019 |
Business Operations
As someone who handles a lot of IT and cyber security-related fixtures for small businesses every day, I spent a lot of my time on the phone talking to clients about all of the latest attacks. It happened again just the other day – one of my long-term clients called me up and wanted to … Continued
By Jeremy Louise
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March 25th, 2019 |
Business Operations
As someone who quite literally grew up in the managed services industry, I believe that the importance of spring cleaning when it comes to your IT infrastructure is something that cannot be overstated enough. A lot of other people seem to share the same opinion, as evidenced by the plethora of “X Things You NEED … Continued
By Jeremy Louise
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March 21st, 2019 |
Business Operations
TSI is like any other organization that has to consider the concerns of not just it’s clients but its employees to maintain its success. In order to address these areas, we’re always thinking of ways to improve work/life balance as well as identifying ways to accommodate to some of the more popular SMB employee retention … Continued
By Jeremy Louise
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February 26th, 2019 |
Network Security
By now, you’re undoubtedly aware that Microsoft will stop supporting their Windows 7 operating system on January 14, 2020. Much has been written about the need to upgrade to something more updated before that time, as you not only run the risk of compatibility issues with your critical applications and systems, but inaction will also … Continued
