Leadership Team

Jeremy Louise

Vice President Sales & Business Development

Jeremy Louise serves as Technical Support International’s VP of Sales and Business Development. In this role, Jeremy is responsible for all of TSI’s new business and plays a central role in the vision and overall strategic direction at TSI. His personal and professional experience growing up in the family business not only contribute to TSI’s continued success, but its emphasis on understanding SMB needs and the technology solutions needed to accomplish their objectives. Prior to his role as VP Sales, Jeremy earned his MBA from UIBS Belgium and his bachelor’s degree from Hobart College in Geneva NY. When not working with clients helping navigate today’s constantly changing technology landscape, he is out on the water fly fishing.

Jeremy Louise Stories

New Microsoft Multifactor Authentication (MFA) Method

By Jeremy Louise | February 23, 2023

At Technical Support International (TSI), we understand the importance of keeping your personal and business data secure. That’s why Microsoft implemented a new Multifactor Authentication (MFA) method to help protect your accounts from unauthenticated access. What is Multifactor Authentication? Multifactor Authentication is a security feature that requires you to provide two or more forms of identification before accessing your account. With MFA, even if someone gets hold of your password,…


Employer Support of the Guard (ESGR) Awards TSI and It’s CEO

By Jeremy Louise | October 31, 2022

Technical Support International (TSI) is proud of its history of supporting our country’s armed forces, veterans, service members and military families. We have been fortunate with continued growth in our cybersecurity practice area and these accomplishments are not made possible without our core team of talented employees. Many of our employees have dutifully served our country and continue to be called upon at a moment’s notice. Their dedication and commitment…


TSI Employee Spotlight: Seema Bonner

By Jeremy Louise | September 28, 2022

We’re extremely excited to introduce the newest member of the TSI team, Seema Bonner! Seema hails from Jamaica and has been in the IT industry for over 8 years, gaining experience working independently and with various start-up companies in and around Boston. Seema looks forward to working at TSI to help her continue advancing her technical career and learn from the best in the industry.  Her energy, enthusiasm and commitment…

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TSI Joins Exostar’s CMMC Partner Network to Help DIB Companies Navigate Evolving DoD Cybersecurity Requirements

By Jeremy Louise | January 19, 2022

TSI’s Clients to Benefit from Exostar’s Robust, Easy-to-Use DoD Cybersecurity Compliance Products FOXBORO MA-June 9th, 2022: TSI, an IT Managed Services (MSP) and Managed Security Service Provider (MSSP), today announced it has joined Exostar’s CMMC partner network to help DoD contractors navigate and fulfill their Defense Federal Acquisition Regulation Supplement (DFARS) cybersecurity compliance requirements, including NIST 800-171 and CMMC 2.0. By leveraging Exostar’s powerful application, Certification Assistant, TSI will be…


Creating and Managing a Sustainable CMMC Compliance Program

By Jeremy Louise | October 14, 2021

In partnership with Exostar, TSI held a successful webinar on the topic of “Creating and Managing a Sustainable CMMC Compliance Program”. Our webinar was recorded HERE, allowing you to get an understanding of our approach to helping businesses to achieve and maintain a successful cybersecurity program toward CMMC compliance. Furthermore, we have addressed topics such as policy development and documentation, IT CMMC requirements, engaging with CMMC 3 certificate ready RPO/Service…

How to Find Your NIST 800-171 & CMMC Requirements

How to Find Your NIST 800-171 & CMMC Requirements: A Comprehensive Guide to Determine Your Compliance Requirements from Your Primes & Clients

By Jeremy Louise | August 23, 2021

One of the most frequently asked questions I receive is: “How do I know if I need to be compliant with either the NIST 800-171 or CMMC frameworks?” The bottom line is that if you possess controlled unclassified information (CUI) then your organization will likely have to fulfill these compliance requirements- even if you are considered a commercial off the shelf (COTS) company if you’re required to do so by…