Navigating the Windows 10 Sunset: Time to Prepare for the October Deadline
Christopher Souza | CEO Microsoft has announced that Windows 10 support will end on October 14, 2025. After this date, devices still running Windows 10 will no longer receive vital security patches, feature updates, or technical support, leaving your entire organization vulnerable to exploits. Why Organizations Must Upgrade As the sun sets on Windows 10, businesses need to act. Here’s why upgrading to Windows 11 is critical: Enhanced Security After…
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TSI Employee Spotlight: Brittany McCarthy
Brittany McCarthy is TSI’s Procurement & Purchasing Specialist and has been an integral part of our team for the last 13 years. She’s a life-long New Englander who currently lives in a tiny mil town with her partner, their four-year-old son, and their rescue dog, Kirby. We’re thrilled to be featuring Brittany for June’s Employee Spotlight! 1. Tell us what inspired you to get into the IT/cyber-security industry? It was…
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TSI Employee Spotlight: Al Piehl
We’re excited to welcome Al Piehl to the TSI team as our newest Senior Key Account Manager! Originally from Philadelphia, Al now calls New England home. He brings with him a passion for building strong, lasting partnerships and a customer-first mindset. With a keen focus on understanding each client’s unique needs, Al thrives as both a problem-solver and trusted advisor—helping organizations navigate the ever-changing technology landscape with confidence. We’re thrilled…
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Countdown to CMMC: What Defense Contractors Need to Know Before the Rule Is Finalized
Christopher Souza | CEO Summer might be right around the corner, but defense contractors can’t afford to put compliance on the back burner. The Department of Defense (DoD) is in the final stages of releasing the long-anticipated Cybersecurity Maturity Model Certification (CMMC) rule under 48 CFR, and according to Deputy DoD CIO David McKeown, the rule is now under review by the DFARS Regulatory Control Officer (RCO)—the final internal DoD…
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Apple AirPlay Security Alert: New High-Severity Vulnerability Found
Christopher Souza | CEO A newly disclosed, high-severity vulnerability affecting Apple devices and other third-party hardware using Apple’s AirPlay technology is raising flags across the cybersecurity community. This “wormable” zero-click Remote Code Execution (RCE) vulnerability affects iPhones, MacBooks, AppleTVs, and any AirPlay-enabled third-party devices. With billions of potential endpoints impacted across the globe, this flaw could allow attackers to easily hijack devices without user interaction. At Technical Support International (TSI),…
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TSI Employee Spotlight: Isaac Kaufmann
Isaac Kaufmann is an Internal Support Engineer at TSI and has been part of our team for seven years. Isaac started his journey on the helpdesk and steadily grew into his current role working on cloud initiatives and IT support projects. His career is a great example of where strong detail and commitment can lead. We’re proud to feature him in this month’s Employee Spotlight and celebrate everything he’s contributed…
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Beyond Defense: How CMMC is Redefining Cybersecurity Standards Across Industries
Christopher Souza | CEO The Cybersecurity Maturity Model Certification (CMMC) has been the pivotal certification in strengthening cybersecurity within the Defense Industrial Base (DIB), but its impact won’t stop there and is expected to extend far beyond defense. With the Federal Acquisition Regulation (FAR) Controlled Unclassified Information (CUI) rule proposed on January 15, 2025, the handling of CUI across all federal contractors will be standardized meaning that contractors within industries that engage…
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Friend or Foe? AI’s Double-Edged Sword in Cybersecurity
Christopher Souza | CEO Artificial Intelligence (AI) is rapidly transforming the cybersecurity landscape by acting as both a powerful shield and a potential vulnerability. While AI has the ability to strengthen defenses with automation and threat detection, it also introduces new risks from cybercriminals leveraging the same technology for more sophisticated attacks unlike anything done before. But just like any tool, AI’s impact depends on how it’s used, making it…
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CMMC In 2025 Contracts: Are You Prepared Today?
Christopher Souza | CEO CMMC Is Coming The Department of Defense’s (DoD) upcoming 48 CFR rule, expected to be finalized in early 2025, will mark the point when CMMC (Cybersecurity Maturity Model Certification) requirements begin appearing in defense contracts, making compliance essential for contractors. Compliance with NIST 800-171 and achieving the appropriate CMMC level will soon determine your eligibility to bid on DoD contracts, so we’ve developed this overview to…
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TSI Employee Spotlight: Richard Cote
Richard Cote is the latest addition to the TSI team as our Senior Cybersecurity Engineer. He’s a lifelong Massachusetts native and considers himself to be a life-long learner with several degrees and certifications including CISSP, CMMC Registered Practitioner, and many more. Richard is also a member of the Boston InfraGard Members Alliance on the Board of the Directors as the Treasurer. IBMA is a nonprofit joint partnership between critical infrastructure…
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Cyber Security Policy Starter Kit:
10 Critical Policies That Every Company Should Have in Place
