Managed Cybersecurity Services

C ybersecurity Services

Protecting Your Network Infrastructure from Outside and Inside Threats

Cybercrime is on the rise, and neglecting security can cripple your business overnight. Technical Support International's (TSI) Security Experts safeguard your vital technology assets by leveraging the latest cybersecurity technologies keeping your technology safe, secure, and compliant.

Managed IT Security Service Plans

At TSI, our managed IT service plans help you control the hidden costs of lost time and productivity due to technical problems. With over 35 years of experience, TSI offers proactive, fixed-cost support to manage and maintain your IT infrastructure 24x7x365. Since 1989, our IT plans have reduced downtime and costs by providing exceptional support services. These services anticipate and prevent daily operational interruptions, giving you the confidence and resources to focus on growing your business, not on IT issues.

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Network Monitoring

If your organization relies on its internet connection and infrastructure performance, then network monitoring is crucial. Network monitoring services provide 24x7x365 oversight of your network’s critical areas, including routers, switches, firewalls, and servers. This ensures optimal performance and allows for proactive issue resolution before lagging systems or downtime impact users. Quickly identifying network performance bottlenecks maximizes your IT investments and minimizes costly end-user non-productivity.

Network Security Monitoring & Alerting

TSI’s Network Security Monitoring & Alerting (SIEM) solution is perfect for organizations requiring real-time network monitoring and a comprehensive security overview. It delivers immediate reports on network activity, tracking access to sensitive data and critical events. With managed detection and response, crisis support, and log collection and retention, it meets common compliance standards like CMMC, PCI, and HIPAA, at a fraction of the cost of hiring a full time security engineer.

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Vulnerability Management (VM) Scanning

Proactive Vulnerability Management is essential for mitigating security risks and preventing harm to your organization. Neglecting vulnerabilities, especially when patches are available but not applied, exposes you to cyber-attacks, data breaches, financial losses, and reputational damage. TSI’s solution swiftly identifies and addresses vulnerabilities to bolster your defenses against today’s fast-evolving cyber-threat landscape.

Antivirus & Antimalware Services

TSI’s virus and malware protection services offer advanced features to tackle today’s most common cyber threats and meet regulatory requirements (CMMC, PCI, GDPR). Our solution safeguards against cyber-attacks, detects ransomware, and provides detailed threat analysis while delivering real-time security health scores, preventing data loss, checking download reputation, and enforcing application controls. These powerful features enable administrators to stop cyber attacks efficiently, ensuring your business runs smoothly and your data remains secure.

Ransomware Protection Services

Ransomware is malicious software that takes control of private data and encrypts it for extortion. This highly effective and devastating attack is now the tool of choice for many hackers. It offers an easy payday, often requiring minimal skill due to the spread of RaaS (Ransomware as a Service) and readily available online exploits. Detecting ransomware early is crucial, and the most common method is through strong ransomware protection services that stop the threat before it starts.

Penetration Testing Services

Organizations need penetration testing services for several reasons, including compliance obligations and vendor requirements. TSI's service simulates real cyber attacks to identify network, application, and system weaknesses. By finding and addressing these flaws, organizations can fix vulnerabilities before they are exploited by bad actors, reducing the risk of data breaches, financial losses, and other disruptions.

Firewall Management Services

At its core, a firewall is a device that monitors network traffic based on a set of security rules used to allow or block devices or traffic. Your firewall is one of your first lines of defense. It's crucial to manage it proactively and have the tools to optimize its functionality. TSI combines security expertise with a fully managed firewall. We provide 24x7x365 IT support to protect your network from malicious traffic.

Cybersecurity Assessments

TSI offers in-depth network cybersecurity assessments to fortify your network against external threats, align your cybersecurity strategy with industry standards, and meet compliance mandates (CMMC, PCI, HIPAA, GDPR, etc.). Our detailed reports pinpoint security vulnerabilities and provide actionable recommendations.

End-User Security Awareness Training

Combatting cyber-crime effectively involves training your employees to proactively identify cyber-threats. TSI provides extensive employee cybersecurity awareness training, including regular computer-based training (CBT) sessions and phishing simulation exercises. These initiatives help your employees better safeguard your critical digital assets and become more aware of common cyber-threat methods.

Zero Trust Framework

In the digital age, it's vital to safeguard your organization's network against cyber threats. Implementing the Zero Trust framework offers a robust security model that operates on the idea that all users and devices seeking network access may be compromised, requiring verification and authentication before accessing apps and data. This differs from the traditional "trust but verify" approach, which assumes certain network segments are secure and grants access without full verification.

Discuss Network Security with TSI

If you're concerned about network vulnerabilities and want to protect your vital technology assets and data, TSI can help. As a collaborative partner, we will support you every step of the way. Click the button below to get in touch and discuss the next steps.