Managed Cybersecurity Services

C ybersecurity Services

Protecting Your Network Infrastructure from Outside and Inside Threats

Cybercrime is on the rise, and neglecting security can cripple your business overnight. Our Security Experts identify and mitigate network vulnerabilities to safeguard your vital technology assets and data. We offer comprehensive security services, including AntiVirus/AntiMalware, Phishing Protection, Penetration Testing, and Network Monitoring. Keep your technology safe, secure, and compliant with our trusted solutions.

Managed IT Security Service Plans

At Technical Support International, our managed IT service plans help you control the hidden costs of lost time and productivity due to technical problems. With over 35 years of experience, TSI offers proactive, fixed-cost support to manage and maintain your IT infrastructure 24/7, 365 days a year. Since 1989, our IT plans have reduced downtime and costs by providing exceptional support services. These services anticipate and prevent daily operational interruptions, giving you the confidence and resources to focus on growing your business, not on IT issues.


Network Monitoring

If your organization relies on its infrastructure's performance, network monitoring is crucial. Network monitoring services provide 24x7x365 oversight of your network’s critical areas, including routers, switches, firewalls, and servers. This ensures optimal performance and allows for proactive issue resolution before lagging systems or downtime impact users. Quickly identifying network performance bottlenecks maximizes your IT investments and minimizes costly end-user non-productivity.

Network Security Monitoring & Alerting

For organizations needing real-time network monitoring and a comprehensive view of their security posture, Technical Support International’s Network Security Monitoring & Alerting (SIEM) solution is ideal. This service provides real-time reports on network activity, showing who accesses sensitive data and tracking critical events. It includes managed detection and response, crisis support, and log collection and retention, meeting common compliance requirements (CMMC, PCI, HIPAA). All of this is offered at a predictable, low cost.

Vulnerability Management (VM) Scanning

Proactive Vulnerability Management is crucial for reducing security risks. Ignoring vulnerabilities can harm businesses and organizations of all sizes. Many cyber-attacks exploit known vulnerabilities where patches were available but not applied, underscoring the risks of neglecting vulnerability management. Failing to take proactive steps can lead to data breaches, financial loss, and reputational damage, eroding customer trust and confidence. As cyber-threats evolve, businesses must quickly identify and address vulnerabilities to strengthen their defenses against potential attacks.

Antivirus & Antimalware Services

Technology Support International’s virus and malware protection services offer advanced features to tackle today’s most common cyber threats and meet regulatory requirements (CMMC, PCI, GDPR). Our solution safeguards against cyber-attacks, detects ransomware, and provides detailed threat analysis. It delivers real-time security health scores, prevents data loss, checks download reputation, and enforces application controls. These powerful features enable administrators to stop cyber attacks efficiently, ensuring your business runs smoothly and your data remains secure.

Ransomware Protection Services

Ransomware is malicious software that takes control of private data and encrypts it for extortion. This highly effective and devastating attack is now the tool of choice for many hackers. It offers an easy payday, often requiring minimal skill due to the spread of RaaS (Ransomware as a Service) and readily available online exploits. Detecting ransomware early is crucial, and the most common method is through strong ransomware protection services that stop the threat before it starts.

Penetration Testing Services

Organizations need penetration testing services for several reasons, including compliance obligations and vendor requirements. Technical Support International's (TSI) service simulates real cyber attacks to identify network, application, and system weaknesses. By finding and addressing these flaws, organizations can fix vulnerabilities before they are exploited by bad actors, reducing the risk of data breaches, financial losses, and other disruptions.

Firewall Management Services

At its core, a firewall is a device that monitors network traffic based on a set of security rules used to allow or block devices or traffic. Your firewall is one of your first lines of defense. It's crucial to manage it proactively and have the tools to optimize its functionality. Technical Support International (TSI) combines security expertise with a fully managed firewall. We provide 24/7/365 IT support to protect your network from malicious traffic.

Network Cybersecurity Assessments

Technical Support International (TSI) offers in-depth network cybersecurity assessments to fortify your network against external threats, align your cybersecurity strategy with industry standards, and meet compliance mandates (CMMC, PCI, HIPAA, GDPR, etc.). Our detailed reports pinpoint security vulnerabilities and provide actionable recommendations. Gain insights and a roadmap for enhancing security and compliance measures.

End-User Security Awareness Training

Combatting cyber-crime effectively involves training your employees to proactively identify cyber-threats. Technical Support International (TSI) provides extensive employee cybersecurity awareness training, including regular computer-based training (CBT) sessions and phishing simulation exercises. These initiatives help your employees better safeguard your critical digital assets and become more aware of common cyber-threat methods.

Zero Trust Framework

In the digital era, safeguarding your organization's network against cyber threats is paramount. Implementing the Zero Trust framework offers a robust security model. It operates on the premise that all users and devices seeking network access may be compromised, requiring verification and authentication before accessing apps and data. This differs from the traditional "trust but verify" approach, which assumes certain network segments are secure and grants access without full verification.

Discuss Network Security with TSI

If you're aware of network vulnerabilities and need to implement measures that can prevent them from compromising vital technology assets and data, and you're looking for a collaborative partner to help you along the way, then we encourage you to connect with us. Click the button below to get in touch so we can discuss the next steps.