Managed Services
Navigating the Windows 10 Sunset: Time to Prepare for the October Deadline
Christopher Souza | CEO Microsoft has announced that Windows 10 support will end on October 14, 2025. After this date, devices still running Windows 10 will no longer receive vital security patches, feature updates, or technical support, leaving your entire organization vulnerable to exploits. Why Organizations Must Upgrade As the sun sets on Windows 10, businesses need to act. Here’s why upgrading to Windows 11 is critical: Enhanced Security After…
ContinuedApple AirPlay Security Alert: New High-Severity Vulnerability Found
Christopher Souza | CEO A newly disclosed, high-severity vulnerability affecting Apple devices and other third-party hardware using Apple’s AirPlay technology is raising flags across the cybersecurity community. This “wormable” zero-click Remote Code Execution (RCE) vulnerability affects iPhones, MacBooks, AppleTVs, and any AirPlay-enabled third-party devices. With billions of potential endpoints impacted across the globe, this flaw could allow attackers to easily hijack devices without user interaction. At Technical Support International (TSI),…
ContinuedThe Most Important Things to Look for in a Managed Service Provider
Christopher Souza | CEO In today’s fast-paced business environment, outsourcing IT operations to an external partner allows you to focus on what drives your business growth. Managed Service Providers (MSPs) not only offer advanced technical expertise but can also transform your IT infrastructure strategy into a powerful competitive advantage. However, selecting the right MSP requires careful evaluation. With so many MSPs competing for your business, it’s crucial to identify those…
ContinuedCybersecurity Begins with Your Team: Proven Strategies to Avoid Costly Breaches and Ensure Compliance
Christopher Souza | CEO Despite advancements in security technology, human error remains the top cause of security breaches, with untrained employees often falling victim to phishing, social engineering, and mishandling of sensitive data. Emails alone present numerous potential threats, underscoring the need for regular, up-to-date training to help employees navigate the evolving cybersecurity landscape. At TSI, we’ve outlined four essential practices to empower your team to become a robust first…
ContinuedYour Organization Needs an Incident Response Plan Today!
Christopher Souza | CEO In today’s rapidly evolving threat landscape, cybersecurity incidents are no longer a question of if, but when. Cyberattacks, data breaches, and ransomware events continue to rise in frequency and sophistication, leaving organizations exposed to severe financial, operational, and reputational damage. Amidst these risks, having a well-developed Incident Response Plan (IRP) is essential, not just for organizations with compliance obligations but for any business that values security…
ContinuedCybersecurity Awareness Month: Strengthen Your Defenses with These 5 Critical Services
Christopher Souza | CEO As a trusted Managed Service Provider (MSP) and Managed Security Service Provider (MSSP), we know how devastating cyber-attacks can be. In recognition of Cybersecurity Awareness Month, we’ve put together this guide to help your business stay ahead of evolving threats by highlighting five essential security services to help bolster your defenses and safeguard your sensitive data. Protect your business by taking the right steps today, because…
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Cyber Security Policy Starter Kit:
10 Critical Policies That Every Company Should Have in Place
