Network Operations Center – NOC Meaning

A network operations center — commonly known as a NOC — is a facility staffed by IT engineers that provide 24x7x365 management and supervision of an organization’s network environment. NOCs are typically associated with larger, enterprise-level organizations and function as the core of their organization’s technology operations. Having a NOC in place ensures that an organization’s network infrastructure is proactively managed and there are minimal interruptions to network operations.

What Do Network Operation Center’s Do?

NOCs focus primarily on:

  • Monitoring the network infrastructure.
  • Housing and developing applications.
  • Proactive remediation and monitoring.
  • Addressing system alerts and events.
  • Providing cybersecurity and enforcing policies.

Why Are NOCs Important to SMBs?

Despite their size, SMBs require the same — if not more — degree of responsiveness from their IT support team and the availability of their infrastructure as a larger, enterprise-sized organization. The proactive nature of a NOC provides SMBs with the support resources they require to focus on their core competencies and growing their businesses. Some of the benefits of having a NOC include but are not limited to the following:

  • Reduced downtime and outages.
  • 24x7x365 available support resources.
  • Guaranteed SLAs.
  • Improved cybersecurity posture.
  • Minimized IT labor costs.
  • State of the art, high-quality infrastructure.
  • Customization.

Considering the pace at which technology and cybersecurity threats are evolving, it’s of the utmost importance to partner with a NOC that can be singularly focused on ensuring your organization is adequately positioned to adjust and most importantly thrive on these trends as they evolve.

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