Gerard Louise
President
Gerard founded Technical Support International (TSI) in 1989 and has grown the organization from a one-man IT shop to a successful IT support company servicing hundreds of clients throughout the United States. Gerard has provided the vision for the continued growth of the company by building strong relationships with clients and hiring a talented staff.
Gerard Louise Stories
Why a Hybrid Infrastructure Makes Sense For Small Businesses
The latest outages of Public Internet Cloud Services, which affected millions of Microsoft Office365 and Amazon Web Services users in the US, is yet another example for why I am a strong proponent for businesses to consider a mix of Cloud and On-Premise technologies for hosting their data, commonly referred to as a Hybrid Infrastructure. One of the most common complaints when cloud outages occur is determining the unknown. What…
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IOT Cybersecurity: Experiencing Security Fatigue?
As the CEO of an IT company, I often find myself speaking to people about what my company offers and what services we provide. Inevitably, the discussion will segue from technology, to the topic of internet security and privacy. We all desire complete control over what information we share, but it often feels like it is being chipped away at every turn in the name of commoditizing our daily activities. …
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Best Practices For Social Media: How Your Next Post Can Get You Fired
We all say or post personal comments from time to time; in fact, social media encourages us to express our every thought, often for the whole world to see. However, before you post your latest status, take a moment to consider potential repercussions. We are seeing more and more stories of people being reprimanded, or worse, terminated, for their social media activity, even when it is occurring in their personal…
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What is The Difference Between an Information Technology Audit and a Technology Assessment?
The term Information Technology (IT) Assessment is often convoluted because it is so often portrayed as the simple and easy process of scanning an organization’s existing network. However, this could not be further from the truth. It is important to remember that a formal Technology Assessment is not a Technology Audit. The use of terminology is not just about semantics, but rather expectations. An audit is a required procedure conducted…
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