Leadership Team

Chris Souza

Chief Executive Officer

Christopher Souza, Chief Operations Officer at Technical Support International, provides the leadership and direction in operations and the overall general management for TSI. Christopher is resolute in increasing productivity and efficiency utilizing benchmarks to quantify progress and measure success. He is responsible for developing and executing strategies and processes fostering rapid, profitable and sustainable growth including market expansion while maintaining customer satisfaction.

Christopher has over 16 years of experience in the High Technology Sector. Prior to joining TSI, Chris was a Branch Manager and Director of Sales/Marketing for local IT and telecommunication providers. Christopher has earned his BS in Accounting from the University of Massachusetts Dartmouth and his MBA in E-Business from the University of Phoenix satellite campus in Braintree, MA.

Chris Souza Stories

Microsoft’s CVE 2022 – 30190 Vulnerability: What to Do?

By Chris Souza | June 9, 2022

Microsoft recently reported a critical zero-day vulnerability (CVE 2022 – 30190) regarding the Microsoft Support Diagnostic Tool (MSDT), which at the time, required a temporary fix but is now being resolved with a patch update later this month. If you’re currently a TSI managed client, this actively exploited vulnerability that enables threat actors to deploy malware into your environment and provide them access to your network was addressed, but if…

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Russia/ukraine Conflict & the Potential Impact to Your Organization’s Cybersecurity Posture

By Chris Souza | March 28, 2022

As Russia began its invasion of Ukraine, there’s been a noticeable increase of cyber-attacks on organizations worldwide. The Russian State-Sponsored cybersecurity offensive isn’t aimed specifically at Government agencies or Defense contractors, but small companies like yours. As your cybersecurity partner, we implore you to take these threats seriously. The Cybersecurity and Infrastructure Security Agency (CISA), Federal Bureau of Investigation (FBI), and National Security Agency (NSA) have warned organizations to be…

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Windows 10 Version 20H2 To Reach End of Life

By Chris Souza | February 23, 2022

We’ve begun applying the Microsoft Windows 10 update (v. 21H2) for our clients so that their workstations continue receiving critical security patches and avoid the exploitation of this pending vulnerability. The patching process should happen during normal pre-scheduled time windows unless otherwise instructed. If you’re not working with TSI, we highly recommend that you reach out to your IT provider or staff to begin working on this as soon as…

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Sophos Central Extends Support to Windows EOL Operating Systems

By Chris Souza | January 25, 2022

Microsoft has announced that effective February 1, 2022, it will no longer provide virus updates for the following end-of-life operating systems without the purchase of Sophos extended support. Server 2008 Windows 7 Linux CentOS 6 Linux CentOS 8 Linux Ubuntu 20.10 Linux Ubuntu 16.4 LTS Linux Ubuntu 12.4 Linux Redhat 6.8 Mac OS 10.14 Organizations that have a number of unsupported EOL systems will be impacted by this upcoming change.…

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CMMC 2.0 Changes and What They Mean to Your Organization’s Compliance Strategy

By Chris Souza | January 19, 2022

The announcement of CMMC 2.0 has garnered a lot of attention throughout the Defense Industrial Base (DIB). With that attention comes the anxiety of change and uncertainty, especially for both the DIB and their consultants who have already made considerable progress toward accomplishing their CMMC objectives.  Although these changes seem daunting, it’s important to consider that most of these changes are simply a refinement of the existing CMMC requirements, rather…

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Four Ways vCISOs Help Avoid

Four Ways vCISOs Help Avoid CMMC Compliance & Security Program Mistakes

By Chris Souza | January 19, 2022

If you operate within the U.S. defense industrial base (DIB), you’re likely well aware of the CMMC—and now the CMMC 2.0’s—compliance mandates, including the immediate and long-term impact they will present to your organization. Despite the challenges and steep costs associated with implementing a CMMC compliant environment, doing business with the Department of Defense (DoD) will require DIB contractors to adhere to this compliance framework, which is nothing short of…

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