Network Operations Center – NOC Meaning

A network operations center — commonly known as a NOC — is a facility staffed by IT engineers that provide 24x7x365 management and supervision of an organization’s network environment. NOCs are typically associated with larger, enterprise-level organizations and function as the core of their organization’s technology operations. Having a NOC in place ensures that an organization’s network infrastructure is proactively managed and there are minimal interruptions to network operations.

What Do Network Operation Center’s Do?

NOCs focus primarily on:

• Monitoring the network infrastructure.
• Housing and developing applications.
• Proactive remediation and monitoring.
• Addressing system alerts and events.
• Providing cybersecurity and enforcing policies.

Why Are NOCs Important to SMBs?

Despite their size, SMBs require the same — if not more — degree of responsiveness from their IT support team and the availability of their infrastructure as a larger, enterprise-sized organization. The proactive nature of a NOC provides SMBs with the support resources they require to focus on their core competencies and growing their businesses. Some of the benefits of having a NOC include but are not limited to the following:

• Reduced downtime and outages.
• 24x7x365 available support resources.
• Guaranteed SLAs.
• Improved cybersecurity posture.
• Minimized IT labor costs.
• State of the art, high-quality infrastructure.
• Customization.

Considering the pace at which technology and cybersecurity threats are evolving, it’s of the utmost importance to partner with a NOC that can be singularly focused on ensuring your organization is adequately positioned to adjust and most importantly thrive on these trends as they evolve.