A managed services provider (MSP) is an IT support services company that provides SMBs with IT support resources. Designed to help organizations address immediate and long-term IT objectives, these services include:
- Round-the-clock help desk support.
- Network system performance and health monitoring.
- Applying critical systems updates and patches.
- Third-party vendor coordination and project planning.
- Basic cybersecurity services.
- Ongoing strategic and consulting support.
MSPs ensure the optimal performance of client networks and provide as-needed support if network or end-user problems occur. Many SMBs have the IT support requirements of enterprise organizations. But SMBs often lack the budget to hire a team of IT professionals, who can let managers focus on growing their business. We’re here to make that happen for all our clients.
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MSP Resources
- Maximizing MSP benefits.
- MSP vs. MSSP: the perennial question.
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