MSPs vs. MSSPs: What are the Differences, and Which One is Right For YOUR Business

By Jeremy Louise | August 23rd, 2019 | Managed Services Network Security

While TSI has been working with local area businesses, with all of their technology support needs, for nearly three decades, I’ve always seen my primary job as an educator first and foremost. I don’t just want to help you get the most out of your technology – I want to help you understand why that … Continued

Viewpoint: Manufacturing and Cybersecurity – Know the Essentials

By Jeremy Louise | June 17th, 2019 | Network Security

It’s no secret that the security climate on the internet is becoming more dangerous by the day. This is especially true for business professionals in the manufacturing space, where cyber attacks are only becoming more frequent and more costly with each passing year. According to a study conducted by the Ponemon Institute, 70 percent of … Continued

Securing Medical Devices Means Securing Networks

By Chris Souza | March 30th, 2019 | Network Security

As the CEO of Technical Support International, I’m well aware of the increased presence of Internet of Things (IOT) technology within the healthcare and medical device industries where approximately 60% of such organizations have already introduced IoT devices into their facilities and by the end of the year, are predicted to climb to 89%. 73% … Continued

Viewpoint: No business is too small to be cyber-targeted

By Nate | March 1st, 2019 | Network Security

As someone responsible for managing the marketing communications of one of the oldest and most experienced outsourced IT companies in New England, it’s safe to say I spend a lot of my time writing about the dangers that exist for small and medium-sized organizations in today’s climate. This is true both in terms of how … Continued

Databases Need Upgrades, Too: What the Impending SQL EOL Means to You

By Jeremy Louise | February 26th, 2019 | Network Security

By now, you’re undoubtedly aware that Microsoft will stop supporting their Windows 7 operating system on January 14, 2020. Much has been written about the need to upgrade to something more updated before that time, as you not only run the risk of compatibility issues with your critical applications and systems, but inaction will also … Continued

What Windows 7 End of Life Means and Why Upgrading is Critical to Your Business

By Chris Souza | February 11th, 2019 | Network Security

At TSI, we have years of experience managing the computer systems for over 160 New England organizations. A large part of that job involves making sure that all software and operating systems being used by these businesses are up to date and secure – something that requires a proactive approach to the task to say … Continued

Do I Need a Pen Test? How To Know If Pen Testing Is The Right Move

By Jeremy Louise | January 14th, 2019 | Network Security

What is Penetration Testing? Penetration testing, also commonly referred to as ethical hacking or “pen testing” for short, is a process in which a business thoroughly tests its computer system, its network or its applications in an effort to uncover any and all security vulnerabilities that could potentially be exploited by someone with malicious intentions. … Continued

The Danger Of The Insider Threat, And Why Biotech And Pharma Should Care

By Chris Souza | December 10th, 2018 | Network Security

The cyber security situation for nearly every industry is a precarious one, but few have it worse right now than biotech and pharma. I see this first hand in the day to day work my company does protecting Pharmaceutical and Biotechnology businesses from cyber threats, but I’m not the only one witnessing a trend. According … Continued

10 Questions to Validate Your Security Strategy

By Jeremy Louise | December 3rd, 2018 | Governance & IT Compliance Network Security

There’s so much information out there about hacks, threats and cyber security in general that it can be natural to feel overwhelmed and fatigued. You understand that the consequences of leaving your business exposed are severe – but at the same time, you don’t know where to begin to address them. You may even have … Continued

What Has Pharma Learned from the Merck Cyber Attack

By Chris Souza | November 15th, 2018 | Network Security

If you had to make a list of some of the most pressing issues that we’re facing as a society, cybersecurity would undoubtedly be right at the top. Cybersecurity is a pressing issue to pharmaceutical businesses in particular, for a significant number of reasons. In 2017, one study revealed that about 54% of companies experienced … Continued

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