Leadership Team

Jeremy Louise

Vice President Sales & Business Development

Jeremy Louise serves as Technical Support International’s VP of Sales and Business Development. In this role, Jeremy is responsible for all of TSI’s new business and plays a central role in the vision and overall strategic direction at TSI. His personal and professional experience growing up in the family business not only contribute to TSI’s continued success, but its emphasis on understanding SMB needs and the technology solutions needed to accomplish their objectives. Prior to his role as VP Sales, Jeremy earned his MBA from UIBS Belgium and his bachelor’s degree from Hobart College in Geneva NY. When not working with clients helping navigate today’s constantly changing technology landscape, he is out on the water fly fishing.

Jeremy Louise Stories

10 Questions to Validate Your Backup and Disaster Recovery Strategy

By Jeremy Louise | January 4, 2019

A backup and disaster recovery strategy is exactly what it sounds like: a plan for how you’re going to restore all of your critical electronic information in the event that you suffer from some type of disaster. If your office burns to the ground, this strategy will allow you to pick right up again at a secondary location as if nothing ever happened – at least as far as your…

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10 Questions to Validate Your Security Strategy

By Jeremy Louise | December 3, 2018
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There’s so much information out there about hacks, threats and cyber security in general that it can be natural to feel overwhelmed and fatigued. You understand that the consequences of leaving your business exposed are severe – but at the same time, you don’t know where to begin to address them. You may even have a security strategy, but you’re not sure how well it would stand up to the…

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Should You Hire an onsite Jr IT Support Specialist?

By Jeremy Louise | November 6, 2018
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If I had to make a list of some of the most common questions I get when speaking to customers with high urgency needs is, “should I hire a junior IT staff?” would undoubtedly be right at the top. It happened to me again, just this morning when I was on a conference call with a prospective client and we were attempting to preliminarily forecast their technology needs. This particular…

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Controlling the Costs of IT Security: Why It’s a Lot Easier Than You Think

By Jeremy Louise | September 12, 2018

One of the common themes that’s permeated a lot of the meetings I’ve been having with both current and prospective clients lately can all be summed up in a single word: security. These chats may not, however, be taking the shape you probably think they are. Yes, cyber security is critical and it’s an issue that is only getting more pressing as time goes on. But I’ve also found that…

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Attention CFOs: Here’s One Way to Significantly Reduce IT Capital Expenditures That You’ve Probably Overlooked

By Jeremy Louise | August 23, 2018
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The other day, I was having a conversation with a friend of mine who also just so happens to be a Chief Financial Officer (CFO). As is the case more often than either of us would like, our friendly chat quickly turned to business. He asked me how some of our clients budget their capital expenditures for IT, since they’re oftentimes large, up-front investments that are meant to be used…

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Are You Preparing for an Acquisition? Don’t Forget About Your IT

By Jeremy Louise | August 21, 2018
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Being at one of the leading IT services firms in Boston, Cambridge and the greater New England area, one of the major things that excites me every day is the fact that we often find ourselves in the epicenter of biotech and pharma innovation in the modern era. In addition to helping break new ground in terms of healthcare technology, that also means that we often find ourselves dealing with…

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