Leadership Team

Jeremy Louise

Vice President Sales & Business Development

Jeremy Louise serves as Technical Support International’s VP of Sales and Business Development. In this role, Jeremy is responsible for all of TSI’s new business and plays a central role in the vision and overall strategic direction at TSI. His personal and professional experience growing up in the family business not only contribute to TSI’s continued success, but its emphasis on understanding SMB needs and the technology solutions needed to accomplish their objectives. Prior to his role as VP Sales, Jeremy earned his MBA from UIBS Belgium and his bachelor’s degree from Hobart College in Geneva NY. When not working with clients helping navigate today’s constantly changing technology landscape, he is out on the water fly fishing.

Jeremy Louise Stories

Databases Need Upgrades, Too: What the Impending SQL EOL Means to You

By Jeremy Louise | February 26, 2019

By now, you’re undoubtedly aware that Microsoft will stop supporting their Windows 7 operating system on January 14, 2020. Much has been written about the need to upgrade to something more updated before that time, as you not only run the risk of compatibility issues with your critical applications and systems, but inaction will also expose your business to a wide range of security threats that you would do well…

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Do I Need a Pen Test? How To Know If Pen Testing Is The Right Move

By Jeremy Louise | January 14, 2019

What is Penetration Testing? Penetration testing, also commonly referred to as ethical hacking or “pen testing” for short, is a process in which a business thoroughly tests its computer system, its network or its applications in an effort to uncover any and all security vulnerabilities that could potentially be exploited by someone with malicious intentions. This type of testing can either be automated and performed by specially designed computer software,…

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10 Questions to Validate Your Backup and Disaster Recovery Strategy

By Jeremy Louise | January 4, 2019

A backup and disaster recovery strategy is exactly what it sounds like: a plan for how you’re going to restore all of your critical electronic information in the event that you suffer from some type of disaster. If your office burns to the ground, this strategy will allow you to pick right up again at a secondary location as if nothing ever happened – at least as far as your…

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10 Questions to Validate Your Security Strategy

By Jeremy Louise | December 3, 2018
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There’s so much information out there about hacks, threats and cyber security in general that it can be natural to feel overwhelmed and fatigued. You understand that the consequences of leaving your business exposed are severe – but at the same time, you don’t know where to begin to address them. You may even have a security strategy, but you’re not sure how well it would stand up to the…

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When to Consider Hiring Jr IT Staff

By Jeremy Louise | November 6, 2018
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If I had to make a list of some of the most common questions I get when speaking to customers with high urgency needs is, “should I hire a junior IT staff?” would undoubtedly be right at the top. It happened to me again, just this morning when I was on a conference call with a prospective client and we were attempting to preliminarily forecast their technology needs. This particular…

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Controlling the Costs of IT Security: Why It’s a Lot Easier Than You Think

By Jeremy Louise | September 12, 2018

One of the common themes that’s permeated a lot of the meetings I’ve been having with both current and prospective clients lately can all be summed up in a single word: security. These chats may not, however, be taking the shape you probably think they are. Yes, cyber security is critical and it’s an issue that is only getting more pressing as time goes on. But I’ve also found that…

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