Leadership Team

Jeremy Louise

Vice President Sales & Business Development

Jeremy Louise serves as Technical Support International’s VP of Sales and Business Development. In this role, Jeremy is responsible for all of TSI’s new business and plays a central role in the vision and overall strategic direction at TSI. His personal and professional experience growing up in the family business not only contribute to TSI’s continued success, but its emphasis on understanding SMB needs and the technology solutions needed to accomplish their objectives. Prior to his role as VP Sales, Jeremy earned his MBA from UIBS Belgium and his bachelor’s degree from Hobart College in Geneva NY. When not working with clients helping navigate today’s constantly changing technology landscape, he is out on the water fly fishing.

Jeremy Louise Stories

Just How Important is a FTE IT Security Expert? Let’s Break it Down

By Jeremy Louise | June 10, 2019

I’m often struck by just how quickly the cyber security landscape continues to advance. Hacks and other types of threats are getting more sophisticated, yes – but so are the tools used to defeat them. Cyber attackers and the businesses they’re targeting are making every effort to stay one step ahead of one another, in a relationship that shows no signs of slowing down anytime soon. I was talking to…

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ISO 27001 – Why, What is it, and How to Get Started

By Jeremy Louise | May 23, 2019
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This article was written with contributions from Timonthy Woodcome, director of NQA, a leading Global Certifications Body as well as the technical staff here at Technical Support International. Also officially known as ISO/IEC 27001:2013, ISO 27001 is a specification for a set of policies and procedures that outlines all of the legal, physical and even technical controls that make up a business’ information risk management process. This type of framework…

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Your Firewall Doesn’t Work the Way You Think It Does. An Introduction to Log Monitoring and Auditing

By Jeremy Louise | May 8, 2019
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As part of my role at TSI, I meet with a wide range of different businesses. More often than not, when I ask about their current log monitoring efforts, people aren’t even sure what this really does, and are surprised to find how unequipped they’re cyber security strategy is. In this piece, I’d like to go into detail on what firewall log monitoring is, what it does and why it’s…

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Don’t Sue Your Employees. Train Them

By Jeremy Louise | April 8, 2019

As someone who handles a lot of IT and cyber security-related fixtures for small businesses every day, I spent a lot of my time on the phone talking to clients about all of the latest attacks. It happened again just the other day – one of my long-term clients called me up and wanted to discuss a story he’d read that was giving him concern. The first was the case…

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The Four Major IT Cleanings Your Business Should Take Care Of This Spring

By Jeremy Louise | March 25, 2019

As someone who quite literally grew up in the managed services industry, I believe that the importance of spring cleaning when it comes to your IT infrastructure is something that cannot be overstated enough. A lot of other people seem to share the same opinion, as evidenced by the plethora of “X Things You NEED to Do When Spring Cleaning Your IT Systems” articles my clients keep sending me. On…

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The Best Wheelchair Accessible Coworking Spaces in the Boston Area

By Jeremy Louise | March 21, 2019

TSI is like any other organization that has to consider the concerns of not just it’s clients but its employees to maintain its success. In order to address these areas, we’re always thinking of ways to improve work/life balance as well as identifying ways to accommodate to some of the more popular SMB employee retention trends, like company-wide wellness initiatives and programs. However, it wasn’t until recently when one of…

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