Leadership Team

Jeremy Louise

Vice President Sales & Business Development

Jeremy Louise serves as Technical Support International’s VP of Sales and Business Development. In this role, Jeremy is responsible for all of TSI’s new business and plays a central role in the vision and overall strategic direction at TSI. His personal and professional experience growing up in the family business not only contribute to TSI’s continued success, but its emphasis on understanding SMB needs and the technology solutions needed to accomplish their objectives. Prior to his role as VP Sales, Jeremy earned his MBA from UIBS Belgium and his bachelor’s degree from Hobart College in Geneva NY. When not working with clients helping navigate today’s constantly changing technology landscape, he is out on the water fly fishing.

Jeremy Louise Stories

Building Upon Company Culture Remotely

By Jeremy Louise | May 8, 2020

Everyone knew that working remotely was the way of the future… it’s just that most people probably didn’t realize “the future” would arrive quite as quickly as it did. According to one recent study, about 4.3 million people in the United States were already working from home at least half the time, a number that increased by an enormous 140% since 2005. But with the ongoing Coronavirus pandemic putting nearly three billion…


Video and Web Conferencing Solutions Require Heightened Security Awareness

By Jeremy Louise | April 17, 2020

Over the last few weeks, more and more of our clients at TSI have quickly become comfortable with video and web conferencing solutions like Zoom – which is terrific. Still, we wanted to take this opportunity to remind you to stay up-to-date on all of the scams and vulnerabilities that are associated with these platforms, many of which are growing more common by the day. So many of these communications…


COVID-19 Scams Are Already Popping Up Everywhere. Here’s How to Beat Them

By Jeremy Louise | April 14, 2020

According to data recently released by the Federal Trade Commission, consumers have already lost about $5.85 million to various Coronavirus related schemes ALONE and likely don’t include those that haven’t been reported to the agency. With a costly $600 average loss per instance, it’s a seemingly lucrative tactic that does not appear to be going away. Unfortunately, it should come as no surprise that there is no shortage of malicious actors…


Security: The Most Important Factor Impacting the IoT in 2020 and Beyond

By Jeremy Louise | March 30, 2020

As someone who has been in the technology business for over 25 years, it’s safe to say that I’ve seen a lot of so-called tech trends come and go. But one that I find truly exciting is also one that is very much here to stay: IoT, also known as, the Internet of Things. In no uncertain terms, the implications of IoT are enormous. We’re already seeing them play out…


The Most Important CMMC Takeaways That We Learned at a Recent Industry Event

By Jeremy Louise | January 30, 2020

As many long-time readers are undoubtedly aware, staying up to date on everything going on with DFARS/NIST 800-171 compliance makes up a big portion of my responsibilities here at TSI – especially recently. Not only is the DoD actually going to start enforcing these compliance requirements in the very near future, but they’ve even introduced something called the CMMC – or Cybersecurity Maturity Model Certification – in an effort to…


TSI is celebrating its 30th anniversary

By Jeremy Louise | January 27, 2020

TSI just celebrated its 30th  anniversary, so we wanted to share this article from 1990 when most people had no clue what the Internet was, when every service call was performed on-site (phone support was free ?), and our hourly rates were $55.00/hr.! It’s been a remarkable journey thus far and we want to sincerely thank all of our clients that have helped us get to this point – we…