Identifying Tech Support Fraud

By Roger Murray | November 7th, 2016| Network Security

We’ve all received unsolicited calls before, most offering complimentary services or attempting to sell a product.  However, a growing trend in gaining access to an otherwise secure network involves deceiving a caller into divulging pertinent information, or worse, control of their computer to install malware. How It Works:  This alternate approach with initiating a hack by … Continued

What to do during a Ransomware Attack?

By Roger Murray | September 28th, 2016| Network Security

The topic of Ransomware is a steadily increasing mainstream topic affecting both small and large businesses alike.  We’ve discussed some of these common types of intrusions before, this type of malware encrypts your data and holds it for ransom to receive the key, it requires a fast acting user in order to minimize the amount … Continued

Outsourcing Backup, Disaster Recovery, & Other IT Services

By Roger Murray | September 20th, 2016| Managed Services

There is a considerable amount of time and capital invested by business owners into their information technology (IT) infrastructures; it is often recognized as a vital component and foundation to the future success of an organization. Many hire outside IT service providers and specialists to either supplement their existing IT, or act as a business … Continued

Mobile is the New Normal

By Roger Murray | September 7th, 2016| Mobile Device Management

The trend of mobility and a more fluid workplace have changed professional environments in a relatively short period of time.  Mobile technology such as smartphones and tablets continue to redefine the way we work, because it changes when and where we are able to conduct business. We work from home, take conference calls en route … Continued

Why Employ a Managed Service Provider?

By Chris Souza | August 24th, 2016| Managed Services

One of the most common questions I face when meeting potential clients is “Why should I use a Managed Service Provider?”.  In order to fairly answer this question, traditional methodologies and misconceptions about what a Managed Service Provider (MSP) is, need to be thrown out the window.  The simplest definition of a managed service is … Continued

Study Reveals More Than 50% of SMBs Have Experienced a Data Breach in Past Year

By Roger Murray | August 8th, 2016| Network Security

A new study on the topic of Cyber-security and the proliferation of cyber-attacks against Small and Medium-Sized Businesses (SMB) was released this month. Historically, criminals would focus attacks on larger enterprise level organizations in an effort to reap a much larger reward. However, the level of technical expertise needed to infiltrate these companies’ security required … Continued

Microsoft Azure: A Simple Backup Solution

By Roger Murray | July 28th, 2016| Backup & Disaster Recovery

The majority of us are familiar with the topic of Backup and Recovery.  It is a hot topic in the prevention of total data loss for any organization, as well as providing a level of assurance that if your network was attacked by one of the copious types of Ransomware out there, we could restore … Continued

Last Call for Windows 10 Upgrade

By Roger Murray | July 7th, 2016| Network Infrastructure

By now, most Windows users have received more than their fair share of notifications and reminders regarding the looming Windows 10 deadline.  With July 29th fast approaching, TSI wanted to provide some insight to the latest Microsoft operating system update.  After the 29th, Microsoft will begin charging $120-$200 per user, depending on the edition and … Continued

Avoid Getting Hooked This Phishing Season!

By Roger Murray | May 31st, 2016| Network Security

Phishing season is in full swing, with a more sophisticated and increasingly deceptive hacking methodology that can hook even the savviest of us into providing confidential information. It’s why we found it fitting to round up a few examples of the most common and prevalent attacks we have faced this year. We also wanted to … Continued

Your SQL & Domain Controller Backups Aren’t Enough: Strengthen Your Recovery Strategy

By Jeremy Louise | May 12th, 2016| Backup & Disaster Recovery

We’re all familiar with the concepts of full and incremental image backups and their value in any backup and disaster recovery strategy. What is less known is how far many of today’s backup solutions actually go to ensure that the most critical aspects of your data, including its integrity are preserved and the amount of … Continued

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