Rich is a member of the Internal Support Team. He joined TSI with over 10+ years of professional IT experience focused in computer service and support.
He is a highly qualified engineer with the ability to resolve client needs with ease, his knack for developing creative solutions that eliminate or minimize downtime while customer operations are taking place is unmatched and greatly appreciated by our clients.
In addition to his ability to effectively lead and communicate, his competencies really shine in troubleshooting, conducting remote diagnosis, installations, or ensuring seamless upgrades. He also holds a Bachelors in Mass Communication & Media Studies.