Christopher Souza, Chief Operations Officer at Technical Support International, provides the leadership and direction in operations and the overall general management for TSI. Christopher is resolute in increasing productivity and efficiency utilizing benchmarks to quantify progress and measure success. He is responsible for developing and executing strategies and processes fostering rapid, profitable and sustainable growth including market expansion while maintaining customer satisfaction.
Christopher has over 16 years of experience in the High Technology Sector. Prior to joining TSI, Chris was a Branch Manager and Director of Sales/Marketing for local IT and telecommunication providers. Christopher has earned his BS in Accounting from the University of Massachusetts Dartmouth and his MBA in E-Business from the University of Phoenix satellite campus in Braintree, MA.
I just found a very interesting blog post by Jerome Wendt, President & Lead Analyst of DCIG, Inc., an independent storage analyst and consulting firm. He started out with “The prevailing wisdom is that if you back up your data you can recover from a ransomware attack. While this premise generally holds true, simply backing … Continued
One of the most common questions I face when meeting potential clients is “Why should I use a Managed Service Provider?”. In order to fairly answer this question, traditional methodologies and misconceptions about what a Managed Service Provider (MSP) is, need to be thrown out the window. The simplest definition of a managed service is … Continued